WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Dead on Arrival Claim

7-day guarantee

Arrived dead? We’ll replace it.

If a device does not work out of the box, tell us within 7 days of delivery and we will replace it. No arguing, no restocking fee. Most shops give you 48 hours, if anything at all.

or call (800) 450-6562

Keep the box until the claim is settled — the batch code on it is what lets us trace a bad run. We cannot replace a device that has been used and simply is not to your taste.

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